VAL TECHNOLOGIES, INC

RMA REQUEST FORM

 

FAX COMPLETED FORMS TO (951) 688-8388

 

 

Your Info

 

 

SHIPTO:

VALTECHNOLOGIES,INC

ATTN: RMA DEPT.

6665 Doolittle Ave

Riverside, CA 92503

(951)643-5581 Phone

(951)688-8388 Fax

Company

 

Name

 

Address

(No PO Box)

                                                  

Suite no

 

Phone#

 

Fax #

 

 

RMA#

 

             

 

Qty

Part Number

Or

Model Number

This is the original manufacturers p/n or model number.

Serial Number

 

This must be the original manufacturers serial number located       on the original label.

Reason for Return

A valid reason (test report) is needed here. “Defective”, “Errors” or “Bad” are not valid reasons and will not be considered for return.

INVOICE NUMBER

 

This is located in the top right corner of your invoice.

YOU MUST HAVE THIS

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2

 

 

 

 

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Instructions:

a)       Complete both forms and fax to (951)688-8388. We will return these forms to you via fax with your RMA number at the top. 

       This process should take less than 24 hours.

b)       All products returned must be packed in anti-static bags and must be returned in a securely protected and packaged shipping container. Include a copy of the returned fax and make sure the RMA NUMBER is on every box.  Failure to do so may result in the shipment being refused or returned.

c)       Any damaged parts not reported to VAL Technologies, Inc within 24hrs of receipt as instructed on your invoice are void from warranty. DO NOT ATTEMPT TO SEND THESE BACK.

d)       RMA number is good for 7 days. Any returns received after this period will be refused.