TERMS AND CONDITIONS OF SALE
1. Payment terms are net cash unless otherwise agreed prior to shipment.
2. All legal and collection fees incurred by Val Technologies, Inc. resulting from past due payment are the responsibility of customer.
3. This sale contract is made and entered into within, and shall be governed by and construed in all respects in accordance with the laws of the State of CA. Venue shall lie exclusively in the courts of Riverside, CA.
1. All shipments are F.O.B. Val Technologies, Inc.’s warehouse, Riverside, CA. or the point of origin of the goods.
2. Val Technologies, Inc. is not responsible for damages to, or losses of, products during shipment.
1. All products carry full manufacturers’ warranties, if any.
2. Val Technologies, Inc. provides a limited one-year warranty on all products except computer peripherals such as CPUs, hard-drives and Memory which are warranted for 30 days or stated otherwise on your invoice.
3. VAL TECHNOLOGIES, INC. MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND FOR PRODUCTS WITH REGARD TO PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. Further, Val Technologies, Inc. is not responsible for any defect in products, loss or inaccuracy of data of any kind, nor for any direct, indirect, incidental, or consequential damages resulting
4. All warranties are VOID on visibly damaged or altered goods.
5. Val Technologies, Inc. does not guarantee product compatibility.
RMA: All RMA are for credit or replacement only, no refunds unless authorized.
1. All returns for refund must be in as-shipped condition.
2. You have two weeks from the date of shipment to return the merchandise.
3. Package must be returned in original packaging within 30 days of purchase and is subject to a 30% restocking fee.
4. There will be a 5% processing fee for a credit back to customer’s credit card account.
5. Shipping and bank service charges are not refundable.
6. All sales are final and no refunds will be made, unless stated otherwise on the invoice.
1. All returns require an RMA number which must be prominently displayed on the box. Packages without an RMA number will not be accepted.
2. Please call Val Technologies, Inc. for authorization. Return of such product shall be for repair, replacement or in house credit.
3. RMA #’s will be issued within 5 business days after receipt of request and are valid for 7 days. If Val Technologies, Inc. does not receive the RMA products within 7 days, the RMA #’s will be VOID and new
RMA# is required.
4. Any defective product sold by VAL Technologies, which was not sold on an AS IS basis, may be returned for replacement or credit at our option within the warranty period for that product. The item must be packaged appropriately and safely for the return shipment. The customer will be responsible for paying the return shipping cost and VAL Technologies will be responsible for the replacement shipping cost. Replacement product will be shipped by the same means as the original shipment. VAL Technologies tests all returned products. If the unit fails the replacement or credit will then be processed. If the unit tests good, a credit will be issued less 30% restocking fee.
5. Any item that is not returned in its original condition, is damaged, or is missing parts for reasons not due to our error, will not be accepted as an
6. Any product that has a missing label or serial number will not be accepted for
7. If a portion from a multi-item shipment is returned and a credit or refund is issued, only that portion of the transportation cost will be refunded.
8. VAL Technologies sells to customers that are operationally knowledgeable about the products they are buying. Therefore, we do not provide operational support as a part of the purchase.